Credit cards
Unlike debit cards credit cards give cardholders more freedom: if necessary, the cardholder may spend more money than actually available on his account but within a certain credit limit set by the Bank. Credit cards may be used to withdraw cash from ATM's or POS-terminals at the IBA's branch offices. In addition, they are also accepted across the world for payment for shopping. Credit cards evidence the cardholder's financial sustainability. Holders of elite cards such as Visa Gold, MasterCard Gold, Visa Platinum and MasterCard Platinum may also count on a number of discounts and concessions. Credit cards are also accepted for e-shopping but we advise using special "virtual" cards for this purpose to ensure your security. Credit cardholders are also entitled to free medical insurance policies from the International Bank of Azerbaijan.

The following credit cards are available at the International Bank of Azerbaijan:

VISA Classic / MasterCard Standard

This really classic card operates both in debit and credit mode**, and therefore can be used for payment in stores, hotels, restaurants and organizations (availability of a POS-terminal is not required as cards have an embossing option) or withdrawing cash from banks and ATM's. A holder of a term deposit with the IBA may request a card line of credit. In addition to the above described options, you may use this card to pay for goods and services via the Internet and telephone, buy air tickets, book hotel rooms and acquire other services.

VISA Gold / MasterCard Gold

Golden card is the IBA's elite card that indicates a high financial position. This type of card can be operated in all modes and can be used for payments at stores, hotels, restaurants and organizations or withdrawal of cash from banks and ATM's. In addition, the exceptional nature of this card allows for largest payments.

VISA Platinum / MasterCard Platinum

Our Bank has the honor of being the first to offer this type of plastic cards in Azerbaijan. Platinum cards indicate your highest position in the society, welfare and financial soundness. MasterCard Platinum cards will give you access to exceptional service and discounts at the world's most reputable hotels, restaurants and other venues of leisure.

Internet cards

The International Bank of Azerbaijan issues special cards of VISA and MasterCard to pay for goods and services in Internet. Such cards do not have magnetic tape and PIN, so you cannot get cash through ATM or pay for goods in the shops. Cards operate in debit regime, i.e. they can be used if money is available on your account.

In IBA you can acquire the following "virtual" cards:

VISA InterCard / WEB-Card

If you intend to you use cards via the Internet we recommend that you acquire special Internet cards issued by our Bank. These cards will help you address a number of problems that may arise should you make any mistakes when using the Internet.

Special VISA International and MasterCard International cards designated for purchases over the Internet will ensure a high degree of safety of your money. These cards are not equipped with magnetic stripes and PIN-codes, they can be used only in the Internet. Given the debit mode operation of such cards you would prevent yourself from potential losses by storing only small amounts of money in your account.

Is it safe?

As with any other plastic card, an internet card bears a universal and unique 16-digit number, cardholder's name, card expiry date, and a special three sign CVV2/CVC2 code engraved on the front side of a VISA InterCard. However, one feature that makes this particular type of card different from others and makes it more secure is that you are authorized to spend only the money you have actually pre-deposited in your account. The card is not equipped with a magnetic strip hence it simply cannot be used anywhere other than the Internet.

Is it easy to use cards via the Internet?

When e-shopping all you need to do is just fill out a simple electronic questionnaire and enter your Virtual card details to make the payment.

When using cards in the Internet...

You may use ordinary cards in the Internet too, but in this case you have to follow these rules:

.Try not to disclose any information about yourself or your card on web-sites you are not familiar with. First identify the legal address of the company you are about to send money to. If no address is shown or the company does not appear trustworthy do not use your card on this web-site.
.If your card holds a large amount of money we do not recommend using it in the Internet.
 
For individual customers
Private customers represent a major area of the IBA's business. The Bank has enhanced the volume of services provided to private customers over the past years.

All groups of population use the Bank's services. Deposits - "Child", "Classik", "Multy currency", "Savings", "Advance", are designed for different customer groups in terms of income and social protection levels.

IBA offers American Express Card, American Express Gold Card, Visa Electron, Visa InternetCard, Visa Classic, Visa Classic LadiesCard, Visa Gold, Visa Platinum, Visa Business, Visa Business Gold, Cirrus Maestro, MasterCard WebCard, MasterCard Standard, MasterCard Gold, MasterCard Business bank cards.
At present, IBA offers a range of banking services using latest banking technologies. These services are grounded in different basic principles such as integrated approach, confidentially and intention to meet customer needs to the best extent possible.

Partnership with Blizko, Contact, Migom, Xpress-Money money transfers systems enables the Bank's customers to make urgent real-time money transfers in foreign currencies. Transfers enabled by these systems are quick, reliable and convenient.
 
Loans
International Bank of Azerbaijan closely cooperates with individual customers to ensure that their credit needs are satisfied.

IBA takes the lead among the country's banks in terms of private customer service. Pursuant to the IBA's credit policy, the Bank builds the bank-customer relations only on terms favorable for both counterparts.

International Bank of Azerbaijan offers the following types of loans to both residents and non-resident individuals in Azerbaijan.

Loans are issued for different periods depending on the purpose, business-plan and customer's creditworthiness:

Short-term loans - from one day to one year;
Long-term loans - over one year;

1. Line of credit
2. Lombard loan
3. Mortgage loans
4. Auto credits

1. Line of credit

Such loans are issued to customers with satisfactory credit and positive partnership history with the bank and high creditworthiness. A line of credit essentially represents loans disbursed to the customer in installments or at his request against an amount specified in the underlying loan agreement. The total amount of the line of credit specified in the agreement can be renewed once fully or partially repaid. These are revolving loans.

2. Lombard loan
Such loans are issued to individuals and secured mostly with movable property (gold, jewelry, technical vehicles, etc.) kept at the bank. Lombard loans shall not be issued if no collateral is available.

3. Mortgage loans
Loans issued against the collateral of real estate are mortgage loans. Such loans are issued under mortgage agreements. A mortgage agreement must be notarized and pass state registration. Mortgage agreement mush be executed in full compliance with the applicable laws. If the mortgagor or the borrower fails to perform his obligations in a timely manner, the mortgagee (the Bank) may dispose of the property pledged through an auction to cover its claims.

4. Auto credits
Rules of allocating auto credits by IBA
Auto credits are given to natural persons to support them in purchasing a transportation facility.
Annual interest rate of the credit:
   - with AZN, minimum 18 %;
   - with US Dollars, minimum 20%.

Debtor must be over 22 years old.

Transportation facility being purchased and offered as a pledge should have been operated maximum 5 years. A transportation facility being purchased out of the proceeds of the credit should be pledged as a security for that credit (the pledge agreement should be presented to the bank not later than in one day after it was officially registered). Minimum 30% of the value of the transportation facility being purchased out of the proceeds of the credit and being pledged as a security should be paid by the debtor. Maximum amount of the credit to be allocated for the purchase of a transportation facility is 40,000 US Dollars. In the event that amount of the credit to be allocated for the purchase of a transportation facility is more than 40,000 US Dollars, branches should apply to the Credit Committee of the Bank.

Maximum term of the credit to be allocated for the purchase of a transportation facility is 36 months. Allocation of a credit for a longer term should be coordinated with the Bank’s Credit Committee. Repayment of the debt (debt on the credit and interests calculated on this debt) received by a debtor should be carried out by monthly equal payments.

Following documents should be submitted by a debtor to obtain an auto credit:
1. Application with the request to allocate an auto credit;
2. Form for obtaining of an auto credit;
3. Identity Card;
4. Document about the debtor’s salary and incomes confirmed by other documents;
5. Certificate on technical examination of the transportation facility to be pledged as the security for the auto credit issued by the State Road Police of the Internal Ministry of AR.;
6. Report made up by an evaluator on technical condition of the transportation facility.

Following agreements should be executed for allocation of auto credits:
1. A credit agreement concluded between the debtor and the Bank on the allocation of credit facilities to the debtor for the purchase of a transportation facility (using the form attached);
2. Purchase and sale agreement for the transportation facility;
3. An agreement on charging the transportation facility purchased out of the proceeds of the credit with pledge as the security for the obligations under the credit agreement (using the form attached);
4. 1 year insurance agreement for the full amount of the transportation facility charged with pledge.
 
Transfers
Domestic transfers

Domestic transfers in the national currency are made from corporate customers' bank account balances with no limitations whatsoever.
Domestic transfers in foreign exchange may be for trade or non-trade purposes.

1. The recipient must hold a valid currency license to execute transfers associated with trade transactions.

2. Non-trade transfers are made as per their stated purposes (grant money, donation, sponsorship, loans and interest accrued).

To transfer money abroad, a corporate customers will need to complete a special bank form and submit it along with the main documents supporting the transfer to the Bank.

Table of tariffs on banking services provided to legal entities and natural persons engaged in entrepreneur in the International Bank of Azerbaijan.
 
Internet Banking
Leader in modern banking technologies, the International Bank of Azerbaijan is the only bank in the country to propose a unique service - Internet Banking which enables you to manage your compamy’s accounts on-line from your PC without leaving your office.

What is Internet-Banking?

Great opportunities: with Internet-Banking you save your time by making real-time operations on your Special Card Account:

1. Make payments within the Bank;
2. Make payment within the Azerbaijan;
3. Make payments abroad;
4. Check the balance of your accounts;
5. Have account statements for a specified period of time;

How to become an Internet-Banking user?

It's simple: you just have to apply to the branch and fill in a special form.

The Bank provides you with an Internet-Banking package which includes:

1. a special sealed envelope with your login and password
2. a compact disk with an electronic certificate, password calculator and Internet- Banking user's manual.

Following the instructions of the user's manual, install your certificate and enter the Internet-Banking system through https://www.hbservice.com or through the "IBA On-Line" menu on the Bank's web-site at www.ibar.az.

How safe is it?

No need to worry: our Internet-Banking system is absolutely reliable.

1. All information transmitted is encrypted (128-bits SSL protocol).
2. Three-level protection at user's level:
. electronic certificate
. unique login and password
. one-time passwords, valid for only one session of Internet-Banking system
 
Services for financial institutions
The Bank can quickly and effectively make international payments and provide other services to banks and other various financial institutions through a wide correspondent network which includes the largest financial institutions in the USA, Europe, and CIS.

Payment and cash services

. Loro accounts opening.
. Settlements in foreign currencies using Bank's wide branch and correspondent network.
. Banks inscribed cheques acceptance.

Plastic cards

Being a leader in the local card business market the Bank provides assistance to banks in obtaining associate or full memberships with VISA International, MasterCard International, and issues and services VISA International and MasterCard International cards for the banks' clients.

Export/import related payments

Transactions with documentary letters of credit, guarantees etc.

Conversion transactions

Conversion transactions with a number of world currencies, such as USD, EUR, GBP, AUD, CAD etc.

Lending

Interbank lending on a competitive price basis.
 
Cheque transactions
Personal cheques

Our Bank also effects collection of personal cheques issued by foreign banks. If you have been paid by a bank cheque, you can present it for collection. Based on your order, the cheque will be submitted to the issuing bank for payment. Our Bank will pay you the requested amount once the issuing bank has verified that the cheque is authentic and the endorser has sufficient funds in his account to make the payment. Such transaction typically takes from 25 to 45 days.

If you need to pay for education, tests or other services by means of a worldwide recognized bank cheque, IBA gives you the opportunity to purchase cheques issued by the world's largest bank such as Bankers Trust or Barclays Bank.

Documents required

In order make operations with traveller's cheques or personal cheques you must present your identification card (national identification card or passport). When getting cash for traveller's cheques you must also present the slips you received when buying the cheques.

Commisions

IBA's personal cheques sale - 0,5% (min 10$ - max 300$)
Other banks' personal cheques collection - 3%
Traveller's cheques sale - 1%
Traveller's cheques purchase - 2%
Traveller's cheques collection - 3%
 
MobilBank
The International Bank of Azerbaijan offeres you the «MobilBank» Service, which allows yo
to manage your account using your mobile phone.

What is MobilBank?

Great opportunities: with MobilBank you save your time by making real-time operations on your card account:

. check the balance of your account
. have account statements for a specified period of time
. pay electricity bills
. pay mobile phone subscription fee (Azercell)
. receipt of notices via sms on each conducted operations (transactions)
. pay bills for international calls (Aztelekom)
. pay ADSL internet services (Azeronline) and Elcell internet services
. pay SilkWay Travel agencie’s services (air tickets purchase)
. money transfers from one card to another using CardTrasfer service

To buy an air ticket from SilkWay you shall call to agency and provide your information. To your mobile will be sent the SMS message indicating the number of reservation and price of the ticket. In ATM or Information Booth menu, or via Internet Banking or MobileBank you shall select item SW Travel and enter the reservation number, amount of transaction and confirm the payment. In the airport you simply shall inform your reservation number and obtain the electronic ticket.

Attention! Those of the customers, using old version of MobilBank should enter "Services" point of menu and choose "Refresh menu". The sistem will be renewed in the next 10-15 minutes.

How to become an MobilBank user?

If you are the IBA’s customer you need to apply to Azercell’s Customer Service Offices, buy a special SIM-card, customized for MobilBank service, and install it to your mobile phone. Then, you have to apply to the IBA’s branch which issued you the plastic card and fill in a special form.
The Bank will provide you with a MobilBank’s user’s manual and will connect you to the service.

How safe is it?

. All information transmitted is encrypted
. The mobile phone’s owner creates an individual PIN code.
. For user’s identification a special password is used. The password should consist of minimum 4 and maximum 8 signs.